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Taylor Swift fans sue Ticketmaster over box office fiasco – Rolling Stone -

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Taylor Swift fans sue Ticketmaster over box office fiasco – Rolling Stone
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Taylor Swift fans sue Ticketmaster over box office fiasco – Rolling Stone

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more than two a dozen Taylor Swift fans from 13 states are suing Ticketmaster over its “Eras Tour” ticketing debacle, which left many fans without tickets, while secondary market prices soared.

The lawsuit was filed Friday in the Los Angeles County District Court in California, where Ticketmaster’s parent company Live Nation is located. The complaint, obtained by rolling stonealleges that Ticketmaster violated the California Cartwright Act and California Unfair Competition Law when it pre-sold to “verified” fans on November 15 and 16.

The 26 plaintiffs accuse Live Nation Entertainment, Inc. — Ticketmaster’s parent company — of fraud, price-fixing and antitrust violations, and “intentional misrepresentation,” among other allegations.

“Millions of fans waited up to eight hours and were unable to purchase tickets,” the complaint read. He accuses the ticket giant of “intentionally and deliberately misleading[ing] ticket buyers by allowing scalpers and bots access to the TaylorSwiftTix presale,” the complaint states.

In addition to Ticketmaster controlling the primary ticket market, the lawsuit alleges its expansion into the secondary ticket market as well as the company’s agreements with stadiums “force fans to purchase more expensive tickets for which Ticketmaster collects additional fees at each time the tickets are resold”.

Ticketmaster did not immediately respond to rolling stonerequest for comment.

The lawsuit also accused the company of “intentionally providing[ing] codes when he couldn’t meet demand for tickets,” a problem Swift herself faced following the box office chaos. “I’m not going to apologize to anyone as we have repeatedly asked them if they can handle this type of request and have been assured they can,” Swift wrote following the pre-sale fiasco. and general cancellation of ticket sales.

Ticketmaster apologized to Swift and her fans in a statement on Nov. 18, saying it did not anticipate the flood of fans who would participate through the Verified Fan program.

The new complaint seeks a civil penalty of $2,500 per violation, alongside plaintiffs seeking attorneys’ fees and any additional relief the court deems.

Tendency

Earlier this week, amid the fallout from the Swift sale, Senators Richard Blumenthal and Marsha Blackburn called on the Federal Trade Commission to explain why it didn’t crack down on ticket buying bots more. Meanwhile, Minnesota Senator Amy Klobuchar and New York Rep. Alexandria Ocasio-Cortez have both raised concerns about Live Nation Entertainment’s alleged monopoly, while it has also been reported that the antitrust division of the the Justice Department had launched an investigation into Live Nation even before the Swift oversold.

This post has been updated with information about trial submission information.

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